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  • General points
  • How to connect a social profile?
  • Notifications
  • Content handling
  • Statistics
  • Team work
  • Settings
  • Frequent issues
    • Why can't I connect the page?
    • Problem connecting Facebook
    • Problem connecting an Instagram social profile
    • Why social listening doesn't work?
    • Why I can't post a reply?
    • Why do I need to confirm email?
    • What should I do if I don't receive a confirmation email?
    • Why some Instagram comments don't show up in the service?
    • No access to linked Instagram social profile
    • Instagram connection errors related to social profile status and page connection
    • "Invalid Code" error when two-factor authentication is enabled
    • Adding a Telegram bot to third-party chats and channels
  • Cost
Frequent issues / Why I can't post a reply? /

FB Chat (#230) Permissions disallow message to user

This error occurs when a Facebook user has prevented your page from sending messages to them. He either has blocked your Facebook Messenger page or disabled access to his page for apps and websites. You can try sending a reply to a user from the Facebook interface. Learn more about access control for applications and sites.

Frequent issues / Why I can't post a reply? /
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